Privacy Policy
Last updated: April 1, 2026
At Ease Your Needs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Name, email address, phone number, and account credentials used to register.
- Financial Data: Transaction history and balance records (we do not store your full banking or credit card details directly).
- Usage Data: Zoom meeting logs, cloud recording access logs, IP addresses, and browsing statistics.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use your information to:
- Create and manage your account and authentication via magic links.
- Process transactions and send related data (invoices, receipts).
- Automatically assign Zoom Server-to-Server accounts via our APIs.
- Send marketing and promotional communications (if opted-in).
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us, including payment processing, data analysis, email delivery (e.g. Resend), hosting services, and customer service.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
5. Cloud Recordings & Zoom Data
Recordings of your Zoom meetings hosted on our accounts are securely stored on our servers for a limited period depending on your booking package. We do not access, share, or sell your video content. Download links are provided only to the authenticated user who initiated the booking.